Provide us with your name, a valid e-mail address, and such other information as we may require from time to time; create a password; and in accordance with our Lystra Beauty Store Policies, to make a purchase online, you must be a legal resident of the 48 contiguous states of the United States of America or the District of Columbia and be at least 18 years of age. You are solely responsible for maintaining the confidentiality of your password(s) and for restricting access to your computer, and for all activities that occur under your Account or password. We will not be liable for any loss that you may incur as a result of someone else using your Account or password, either with or without your knowledge. You agree to be responsible for losses incurred by us or another party due to someone else using your Account and/or password either with or without your knowledge. You agree to notify us immediately of any unauthorized use of your Account and/or password(s) and any other breach of security relating to the Site. You agree that any information you provide to us will be current, accurate and complete and that you will keep such information up to date by notifying us of any changes. 

We reserve the right to terminate any Account at any time in our sole discretion, including without limitation for any failure to comply with these Terms of Use, any fraud or abuse, or any misrepresentation that you or anyone using your Account may make to us. 

Making a purchase 

If you wish to purchase a product or products through the Site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information that you provide to us (or our third-party payment processor) will be accurate, complete and current. You agree to pay all charges incurred by you or any other user of your account and / or credit card or other payment mechanism issued to you, including without limitation any applicable taxes and shipping, handling and processing charges, if any, relating to such purchases and transactions. We will charge your credit card at the time you place/submit your order on the site. Credit card orders shipped to a location other than your billing address may require additional verification. 

We only sell products to individuals who can purchase with a permitted payment method. You are permitted to purchase only for personal use and not for resale. We may in our discretion refuse and/or cancel any order that we believe may lead to resale. We make no promise that the products described in the Site are appropriate or available for use outside of the United States. Accessing this Site from territories where its contents are unlawful is prohibited. It is your responsibility to ascertain and obey all applicable laws and regulations with respect to the purchase, possession and use of any products ordered via the Service. 

We reserve the right to refuse to process or complete any transaction, and to cancel any transaction, in our sole discretion. 

Order Acceptance Policy 

The advertisement of any product through the Site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed are subject to additional credit verification. We may also require additional verifications or information before shipping any order. 

Order Limitation Policy 

Given the popularity of the products, we reserve the right to limit the quantities of items that can be purchased. 

Payment 

We currently accept the following payment methods: 

If the payment method you provide cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. 

Availability and Pricing 

All products offered through the Site are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue offering without prior notice. Prices are subject to change at any time, but changes will not affect any orders you have already placed. All prices and availability of products are subject to change without notice, up until the order is completed and confirmed. We make every effort to provide you the most accurate information on pricing and availability. 

In addition, some of the items may be incorrectly priced or no longer available at the time you place your order. In the event a product is listed at an incorrect price, we have the right to refuse or cancel any orders placed for the product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish. 

Shipping and delivery 

Orders will only be shipped to addresses within the forty-eight (48) contiguous states of the United States of America. We currently do not ship to Hawaii, Alaska, Puerto Rico, or Guam. Sorry, we also currently do not ship to FPO, APO, or PO Boxes. 

Our preferred shipping carrier is UPS. However, we reserve the right to use other shipping carriers. All items must be shipped to a valid street address. Shipping will be standard delivery and shipping charges are free, but subject to change at any time. Orders are typically delivered within 5 to 8 business days. Actual delivery time depends on shipping distance and may vary. Delivery to some remote addresses may require up to 2 additional days. 

All safety warnings, information, instructions, packaging, in-box materials, mobile apps, and support services are provided only in English (U.S.) The products available through the Site are not intended for use outside of the United States. You are responsible forcomplying with all applicable laws and regulations of the country for which the products are destined. We are not liable or responsible if you break any such law. 

Returns for Refund or Replacement 

Return Policy 

We want to ensure your complete satisfaction so we will happily accept returns in accordance with the following Return Policy: 

Defective, damaged or incorrect items: 

Other Returns 

Return Procedures 

Return Address 

Lystra Beauty 
Aero Fulfillment 
3900 Aero Drive 
Mason, Ohio 45050 

Refund/Replacement Procedures 

If you are entitled to a refund or replacement product in connection with a return, the following conditions will apply: 

Replacement 

Replacement products will be shipped after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for us to ship the new product. Contact us to connect with a customer service representative for any questions about your replacement product, or to inquire about the status. Do not send personal credit card information over email. 

Refund 

Your refund will be in the form of a gift card (e.g. Visa or Mastercard gift card). 

The amount refunded will be the purchase price paid by you for the returned item (which reflects the amount of any discounts, promotions or coupons that you received), including sales tax charged with respect to the item, as applicable. Gift cards will be issued after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for the gift card to be delivered to your preferred address. Gift cards will be sent via registered mail. 

Contact us to connect with a Customer Service Representative for any questions about your return, or to inquire about the status of your refund. Do not send personal credit card information over email. 

Product Descriptions 

We try our best to be as accurate as possible. However, we do not warrant that the product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. The colors you see will depend on your monitor and we cannot guarantee that your monitor’s display of any color will be accurate. All features, content, specifications, sizes and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. If a product offered by us is not as described, your sole remedy is to return it unopened in its original packaging in accordance with the Return Policy and Return Procedures. 

Risk of loss